By Trackunit

Trackunit’s New App to Enable Users to Resolve On-site Device Issues 66% Faster

  • My Network app gives complete overview of health of telematic devices to maximize equipment dataflows
  • Reduces time to resolution by up to 66% on machines in yards and on construction sites
  • Enables employees to self-diagnose and resolve up to 75% of telematic issues
  • Users can extract an estimated extra 5-10% value from their equipment data

Aalborg, Denmark – 21 March 2023. Trackunit is launching its latest telematic-based application My Network to help users and businesses manage connectivity, configuration and health of telematics devices fleet-wide.

As fleets become increasingly connected, they are demonstrating their capabilities as a platform to monitor and increase productivity and eliminate downtime. When devices or connections fail operators, fleet managers and OEMs need usable data quickly in order to take remedial action.

“Working with OEMs, rental companies and users, we have brought to market an app that provides 20-plus pre-set widgets that give users instant access to key insights for telematics connectivity and configuration,” said Trackunit CEO Soeren Brogaard. “This approach will help eliminate downtime and increase equipment’s billable hours.”

My Network app provides data, via Trackunit Manager software, to quickly identify and resolve device-related issues to improve machine up-time and maximize owners ROI. Whether an OEM, telematics program manager, rental or fleet manager or a service technician, My Network provides the data to reduce time to resolution by up to 75% using a self-service approach.

The app allows users to drive the usefulness of equipment data and increase the extracted value of their telematics solutions by 5-10%. Using real-time actionable insights, depicted on Trackunit Manager, users can drive continuous and proactive resolution of device issues 66% faster without the need for OEM or third-party support.

Three core aspects of the app ensure relevant data is provided in a highly visual format:

  • Overview offers a complete view of all the important device KPIs to drive corrective actions, configure thresholds, warning limits, and device types to meet fleet requirements.
  • Inventory allows users to immediately visualize the composition and distribution of your device installations from ten unique perspectives, driving operational value for your fleet program.
  • Devices allows users to drill deeper with a consolidated list view of all device-related information, with powerful filters and sorting capability to highlight the devices that need immediate attention.

“Users can use one dashboard to examine the distribution of device types, technology mix, CAN profiles, and device status to ensure the fleet is up to date,” said Dave Swan, senior vice president products. “Device connectivity and device power widgets allow users to identify devices that are not communicating, or that have external or internal power or battery issues.”

“Users can at a glance establish the condition of all their connected devices using the health score indicators and use dashboard KPIs to create baselines and drive resolutions,” he said. “The app is integrated with Trackunit Manager and the Iris platform, expanding the capabilities for OEMs, rental companies and contractors, while increasing the value of the data generated across the solution.”

About Trackunit

Global IoT services provider Trackunit is the leading operating platform connecting people, equipment and processes in construction. The construction industry uses Trackunit’s software and hardware solutions to collect and analyze machine and equipment data in real-time to deliver actionable, proactive, and predictive information, empowering customers with data-driven foresight.

Trackunit delivers an integrated operating platform with applications and services enabling OEM’s, Rental Companies and Contractors to increase business efficiency by optimizing machine utilization, operator safety, digitizing workflows, and eliminating downtime. More than a vendor, Trackunit also operates as a collaborative industry partner and thought leader. The ultimate goal is to help drive the larger industry agenda to eliminate downtime, and establish a new reputation in the construction industry for digital innovation and leadership.

More information is available at www.trackunit.com/

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Published: 21. March 2023

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