Over the last few months we’ve made several updates to our platform to improve your experience with Trackunit products. In this article you’ll learn about the new Alerts feature and many user experience updates that add new value and usability in the platform you know. To see what updates are coming next, you can always check out the Trackunit Product Portal.

Automatic Alerts

We’ve launched Alerts for 3 key machine insights in Trackunit Manager to help you focus on what matters most. Alerts enable you to automatically notify the right people on your team about changes to key machine insights: battery voltage, fuel level, or DEF tank levels. Use Alerts to know about changes to your machines before it leads to downtime. These alerts can be applied in bulk to save you time when managing a large fleet.

With the launch of the new Alerts feature, you get to spend more time with your customers or in the field. When you can get automatic notifications about key machine insights, you can save any time you’d spend manually checking each machine. 

Use alerts to:

• Know well in advance when your machine is running low on fuel and exactly how much is needed for refueling.
• Use the information from the battery voltage alerts to better inform your technicians and manage electric machines.
• Make sure that the DEF tank levels are not neglected, avoiding a decrease in machine performance.
• Get important diagnostic data directly in your inbox without monitoring individual machines.

In the coming months, we will migrate Classic Alarms to this new Alerts feature, and add more machine insights and customizable options that help you maximize productivity. Keep an eye on the product portal for next steps.

To learn more about how to use Alerts, check out this article in the Trackunit Help Center.

Optimize Utilization

We know that managing a fleet takes time and care, and with multiple job sites it can be difficult to get the big picture of utilization. Some machines may be sitting unused while others are working overtime, but there aren’t enough hours in the day to call around and ask about each one. With the right tool, you shouldn’t have to.

The good news is there’s a new app launched in Trackunit Manager that allows you to see at a glance how all your assets are being used. The Utilization app is built to help you easily pinpoint your unused or heavily used assets and relocate them where they’ll be the most valuable. Use this app to maximize efficiency of rentals, save time and money on administration, and optimize your fleet allocation based on real time data. 

With this app you can:

• Get a visual overview of how many assets in your fleet are not being used
• View utilization by asset type to ensure you have the equipment to get the job done
• Find and relocate underutilized assets for more efficient rentals
• Avoid over-utilization of machines that could lead to breakdowns and downtime
• Save on fuel and transit time by transferring your assets to the closest sites
• Improve customer experience by tracking utilization on individual job sites

To learn more about the Utilization app, contact a member of the Trackunit team and we’d be happy to share the details.

Software Improvements

We are always working to make our platform faster and easier to use so you can get the information you need. Below are several improvements and updates we’ve made to Trackunit Manager in recent months:

1. Updates to Fleet Home

We have released improvements to the map on the Fleet Home screen. These improvements are designed to give you more visibility to your fleet and allow you to focus on what’s important first. The main changes are:

• Asset names are now displayed with a label on the map so you can see key details at any time
• The map has become larger on the home page to give you increased visibility of the big picture

1. We have added an Attention/Activity widget in the bottom left corner of the map, which allows you to easily switch between attention or activity status
2. You can now view a summarized list of assets in a cluster without the need to keep zooming in until you reach the individual units

These improvements are a few of many updates planned for the Map in Trackunit Manager. You can see details about the updates to come on the Product Portal card called “Improved Map Experience”. 

2. Updates to Reports

Over the last couple of months we have added some great improvements to our Manager reports that you might not have noticed. These include:

• Added sticky headers for most reports to provide additional context to your data
• You can now pull report for your entire fleet, even with a large fleet
• Added a warning if you are generating a large report that could take a while to run, letting you know if there is too much data or providing a time estimate to complete the report
• Added additional key statuses for unidentified operators instead of blank fields in the operations report
• Replaced “unidentified location” in reports with the relative last known location (within the last 24 hours)
• Added total hours and kilometers to the Incident report
• Added start/stop kilometers to the Trip report

For more detailed instructions on creating reports, you can check out the Trackunit Help Center.

3. Updates to Administration

We have added new capabilities for Admin users to empower your teams. These updates include:

• Sorting users by “Last login”. You can now see all users by the last time they signed in to Trackunit Manager, so you can figure out which users to delete/resend activation email to, etc.
• “API Access” now available to all users with the admin role. APIs can now be accessed by any user assigned to the Admin role in Trackunit Manager, not just the Account Owner.
• All admin users can now create API keys
• Admins can now re-send password email to any pending users in the Users tab of your account settings. 
• Admins can change user emails in the Users tab of your account settings.

To learn more about how to update users and create API keys, visit the Trackunit Help Center.