Pricing Plans
Software Plans for OEMs
Unlock the value of your machine and equipment data in new ways to make telematics an integral part of your product lifecycle.
Fleet Plan
Link
Connect to your core machine insights to drive action
Equip your machines with essential telematics data mobilizing new ways of working for you and your customers.
All from Explore
Lift
Drive machine innovation and service execution using advanced insights
Capture a complete view of machines. Fuel R&D processes, lower costs and deliver customer service experiences that reduce downtime.
All from Evolve
Leap
Deliver value-added digital services to elevate loyalty and revenue
Proactively drive your service business and uptake of OEM recommended parts. Differentiate your customer experience offering custom apps.
OEM Plan
Link
All from Link, plus
Lift
All from Lift, plus
Leap
Differentiate your brand
Branded experience of your assets
Branding incl. ‘Works With’ & Marketplace
Advance your data foundation
CAN / Modbus profile setup
Expand your service business
Smart fault codes
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Official service plans
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Official end-customer service plan
Expanding the service business
Remote diagnostics via machine insights
Asset centric event log
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Service execution for dealers
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Manage service in dealer network
Pro-active service execution
Protect equipment
Logs and theft alerts for owned machines
Impact data points and alerting
Impact data as machine insights
Impact data as Alert
Impact data as Alert
Increasing revenue from equipment
Site-based asset insights
Drive sustainability agenda
Monitor, track and report on emissions
Add-on
Add-on
Equipment innovation via R&D insights
CAN fault investigation
Access and export data (APIs & Interface)
½ year
1 year
1 year
Lowering cost through effective operations
Fleet inventory specifications
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My Network with telematics insights
Location incl. trips of assets
List/map overviews
Transferring ownership or sharing visibility
Secure operations
Single sign-on (SSO)*
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Role based access permissions to system
Audit log of actions
Users
Trackunit Manager Users
Unlimited
Unlimited
Unlimited
Asset Configuration
Defined to support full range of various
light and compact equipment types
Light
Simple
Basic
Core
Advanced
Specialty
Gateway
Locate & track your machines
Location Incl. Historic Movement
~ (Proximity)
~ (low res)
~ (Proximity)
Route and trips
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Protect equipment & operators
Theft alarms
Coming Soon
~ (low res)
Coming Soon
Alarms
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Standard
Advanced
Advanced
Advanced
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Access Control
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Digital + Physical
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Machine Faults
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Operating Hours
~ (Proximity)
~ (Proximity)
~ (Proximity)
Extract data & insights
Data points extracted (machine insights)
Device
Device
Device
Asset
Asset + Operator
Asset
Device
Fault codes (CAN faults)
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Idle monitoring
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IoT Device enabler
Trackunit Kin
Trackunit Spot
Trackunit Raw
Trackunit Raw (CAN)
Trackunit Raw (CAN, Relay, Keypad)
Trackunit Raw (TU700)
Trackunit Beam
Connect using Data Feeds
Leverage 3rd party API integrations to receive location specific data. Visit Trackunit Marketplace to explore data feeds and apps.
Standard
Included in Software Plan
Premium
Self-Service Knowledge Base
Access to Trackunit Help Center, Webinars, Developer Hub, and Product Updates
Trackunit Community
Unlimited one-to-many and peer-to-peer support and best practice sharing
Guaranteed Uptime
Guaranteed uptime of Trackunit system and services
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99,8%
Customer Support
Channels & Availability
Regional business hours
Email
Phone
EMEA + North America Business Hours
Email
Phone
Ticket/Email Response Time
Critical Issues < 2 Business Hours
Non-Critical Issues < 16 Business Hours
Critical Issues < 30 minutes
Non-Critical Issues < 4 hours
Phone Response Time
Direct Call < 5 minutes
Callback < 2 hours
Direct Call < 60 seconds
Callback < 15 minutes
Customer Account Administration
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Account Implementation
Asset Management
NRU Assistance
Service Credit
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Customer Success
Work closely with our expert CSMs to identify business needs, drive adoption, and help maximize business value
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Link
Connect to your core machine insights to drive action.
Lift
Drive machine innovation and service execution using advanced insights.
Leap
Deliver value-added digital services to elevate loyalty and revenue.
General
Service Management
Emission reporting
Trackunit for
Enterprise
We’re more than happy to help you find out what your company needs.
How Our Pricing Works
Trackunit’s pricing plans are setup to optimize your telematics investment by providing transparent and flexible plans that deliver volume benefits while unlocking value.
Get a Quote
Our team of experts is ready to collaborate with you to find the perfect solution for your unique needs. Let’s work together to find the right hardware for your organization.
