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Your Tailored Plan

Your tailored plan to unlock the full potential of your connected fleet.

Software Asset SLA Add on
OEM

Software Plans

Unlock the value of your machine and equipment data in new ways to make telematics an integral part of your product lifecycle.

OEM Plan

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​​ Connect to your core machine insights to drive action​

Equip your machines with essential telematics data mobilizing new ways of working for you and your customers.​
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Lift

Drive machine innovation and service execution using advanced insights

Capture a complete view of machines. Fuel R&D processes, lower costs and deliver customer service experiences that reduce downtime.​
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All from Lift

Leap

Deliver value-added digital services to ​elevate loyalty and revenue​

Proactively drive your service business and uptake of OEM recommended parts. Differentiate your customer experience offering custom apps.​
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OEM Plan

Link

 OEM Plan

Lift

 OEM Plan

Leap

Deliver value to your customers​

Differentiate your brand​

Branded experience of your assets​

Branding incl. ‘Works With’ & Marketplace​

Advance your data foundation​

CAN / Modbus profile setup​

Expand your service business​

Smart fault codes​

-

Official service plans​

- -

Official end-customer service plan​

Drive value for your business​

Expanding the service business ​

Remote diagnostics via machine insights​

Asset centric event log​

-

Service execution for dealers​

-

Manage service within dealer network​

Pro-active service execution​

Protect equipment​

Logs and theft alerts for owned machines​

Impact data points and alerting​

Impact data as machine insights​

Impact data as Alert

Impact data as Alert

Increasing revenue from equipment

Site-based asset insights

Drive sustainability agenda​

Monitor, track and report on emissions

-

Add-on

Equipment innovation via R&D insights​

CAN fault investigation​

-

Access and export data (APIs & Interface)​

½ year​

1 year​

1 year​

Lowering cost through effective operations​

Fleet inventory specifications​

-

My Network with telematics insights​

Location incl. trips of assets​

List/map overviews ​

Transferring ownership or sharing visibility​

Secure operations​

Single sign-on (SSO)​*

*Single sign-on (SSO) integration via Okta can be done by request and is subject to an implementation fee​

 -

Role based access permissions to system​

Audit log of actions ​

Users​

Trackunit Manager Users​

Unlimited​

Unlimited​

Unlimited​

Full price overview

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Asset Configuration

Define to support full range of various
light and compact equipment types

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Light

Receive location specific data.

Light

Simple

Capture real-time GPS location and simple utilization data

Simple

Basic

Receive location data with notifications and precise utilization

Basic

Core

Leverage full asset data, notifications and faults across your machine

Core

Advanced

Receive complete asset data, remotely manage access incl. local physical authentication

Advanced

Speciality

Unlock enriched data from advanced machine controllers

Speciality

Data Feed

Connect to 3rd party and OEM solutions to manage mixed fleets reliably and securely.

Data Feed

Light Feed

Receive location specific data via 3rd party API integration.

Light Feed

Locate & Track your Machines

Location incl. historic movement

~ (proximity)

~ (low res)

Route and trips

- -

Protect Equipment & Operators

Theft alarms

~

~ (low res)

Alarms

- -

Standard

Advanced

Advanced

Advanced

Access control

- - - -

Digital + Physical

 -

Machine faults

- - -

Operating hours

~ (proximity)

~ (proximity)

Extract Data & Insights

Data points extracted (machine insights)

Device

Device

Device

Asset

Asset + Operator

Asset

Fault codes (CAN faults)

- - -

Idle monitoring

- - -

IoT Device enabler

Kin

Spot

Raw

Raw

CAN

Raw

CAN, Relay, Keypad

MODBUS

Full price overview

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Service level agreements

Enabling you to get the most out
of our products and solutions

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Standard

included in Software Plan

Premium

Self-service ​knowledge base

Access to Trackunit Help Center, Webinars, Developer Hub, and Product Updates​

Trackunit Community​

Unlimited one-to-many and peer-to-peer support and best practice sharing ​

Guaranteed uptime​

Guaranteed uptime of Trackunit system and services​

-

99,8%​

Customer support ​

Channels and availability​

Regional business hours​
Email​
Phone

EMEA + North America Business Hours​
Email​
Phone

Ticket/Email Response time​

Critical issues < 2 business hours​
Non-critical issues < 16 business hours

Critical issues < 30 minutes​
Non-critical issues < 4 hours

Phone Response time​

Direct call < 5 minutes​
Callback < 2 hours

Direct call < 60 seconds​
Callback < 15 minutes

Customer Account Administration​

-

Account Implementation​
Asset Management​
NRU Assistance

Service credit​

-

Customer Success​

Work closely with our expert CSMs to identify business needs, drive adoption, and help maximize business value​

-

Full price overview

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Add-ons

Customize your solution
with additional services

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Add-ons

Link

​​ Connect to your core machine insights to drive action​

 Add-ons

Lift

Drive machine innovation and service execution using advanced insights ​

 Add-ons

Leap

Deliver value-added digital services to ​ elevate loyalty and revenue​

Configuration services

- + +

Custom apps

- - +

Consulting services

- - +

Streaming API

- - +

Floor plan audit ​

- + +

Emissions Reporting

- + +

Full price overview

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Trackunit for
Enterprise

We're more than happy to help you find out what your company needs.

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How our
Pricing works

Trackunit’s pricing plans are setup to optimize your telematics investment by providing transparent and flexible plans that deliver volume benefits while unlocking value.

Learn more
OEM

Your Tailored Plan

Your tailored plan to unlock the full potential of your connected fleet.

Software
Asset
SLA
Add on

Full price overview

Download

Book a phone call

Contact me

Get a Quote

Our team of experts is ready to collaborate with you to find the perfect solution for your unique needs. Let’s work together to find the right hardware for your organization.

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