Trackunit and its subsidiaries collect and use your data, to help you optimize your business and everyday life. We fully understand that you value your privacy. Trackunit is committed to provide state of the art cyber secu-rity and data protection. This Privacy Policy for Trackunit Community outlines how we handle and process customer data that is connected to the information customers provide themselves within our community plat-form. We believe privacy is about freedom and being able to decide for yourself how your data is used and by whom. This is why we have established our Privacy Principles:

We will always keep you fully informed about your data.

We make sure you understand which data from or about you we use, why we use it, how long we use it and who can use it. We enable you to remain in control of your data. We consider the data from or about you to be yours. We only use it for the purposes for which you have given it to us, or for which we collected it from you. At any time, you can opt-out or opt-in using our software and websites. Trackunit is the data processor and processes data on behalf of the data controller in accordance with the Danish Act on Processing of Per-sonal Data and the General Data Protection Regulation in the EU. Trackunit shall act only on instructions from you. Trackunit shall implement appropriate technical and organisational security measures to protect data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure, abuse or other processing in violation of the provisions laid down in the Danish Act on Processing of Personal Data and the General Data Protection Regulation in the EU. Upon request, Trackunit shall within reasonable time pro-vide you with sufficient information as described in the GDPR.

We protect your data

Your data is yours. We keep it that way by protecting it as best as we reasonably can to prevent it from falling into the wrong hands. We do this through encryption, anonymisation, or pseudonymisation of your data. This way we keep your data safe. We will tell you which data from or about you we use, why we use it, how long we use it, who else can use it and where it is kept. We will only use your data for the purposes we have stated to you. We keep as little of your data as possible, and only for as long as we need it. When we no longer need data we destroy it or we irreversibly anonymise it, so it is no longer linked to you. If we ask your permission to use your data for specific purposes, we also always allow you to withdraw your permission. We will allow you to access and correct your data if it is linked to your Trackunit Applications. We will keep protecting your data against unauthorized access and accidental loss as best as we reasonably can. If we engage others to use your information on our behalf, we will ensure they act in accordance with our policies.
If we share your data with others, we will first ask you for permission, unless there is a legal obligation that prohibits us from asking. We are open to any questions you may have about how we use your data and we will answer them. We operate according to the privacy laws applicable in your country. Because we are root-ed in Europe, the General Data Protection Regulation is always in effect. These laws are considered to be the most extensive in the world. They offer a high level of protection to you by only allowing us to use your data when the strict conditions of these laws are met. Our company policy on privacy and processing of personal data reflects these laws and we apply this policy globally.

Definitions

Access: The Customer decides the account administrator managing the access to the data collected from the installed tracking device. Any authorised user can only see the data to which access has been granted by the account administrator, i.e. either all machines in the fleet or only selected machines. We always have the opportunity to access and correct your data on your behalf Access by Trackunit is limited to employees that need to have access to provide our services.

Customer: The Customer is either the end-customer, rental company, distributor, or OEM (either data control-ler or data processor).

Data Controller: The Data Controller is the end-customer owning the equipment in which tracking devices have been installed.

Data Processing Agreement: Trackunit has taken precautions to make certain that the Customer complies with the requirements in the GDPR and uploaded a Data Processing Agreement (DPA) and Standard Contractual Clauses, which can be downloaded in different language versions: Privacy Principles.

Data Subjects: The Data Subjects are the operators of the end-customer’s equipment in which tracking devices have been installed.

Personal Data: any information relating to an identified or identifiable natural person (‘Data subject’, user); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifi-cation number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity.

Processing of Personal Data ‘processing’: any operation or set of operations which is performed upon Personal Data, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction.

Data integration and connection: Trackunit employ data integration practice to provide you with a more per-sonalized and efficient services such as customer support and enhanced user experience. This includes the ability to connect customer data from our main platform to the information that you voluntarily provide with-in our community page. This information may include, but is not limited to; account information, community interactions such as comments, posts, discussions connected to your customer profile and usage information including the content you access or interact with in both our main platform and community page.

Purpose of Processing: Trackunit Processes Personal Data only for purposes that are necessary in order for Trackunit to provide fleet management and telematics. Trackunit may also process your personal data to pro-vide and improve our services and facilitate communication and interaction with other users on our communi-ty page. Further, Trackunit may aggregate and/or anonymize Personal Data and Process such aggregated or anonymized data for statistical purposes, innovated development and benchmarks.

Return or Deletion: In the event of the termination of the cooperation, the Customer is entitled to determine the media format to be used by Trackunit when returning the Personal Data and to determine if Personal Data should instead be deleted. If you choose to have the data deleted, please be aware that the data Trackunit is processing on your behalf, may be required in relation to other legislation and when fully deleted the data cannot be recovered again, and could put you as a Customer at risk of not complying with safety and similar regulations.

Storage: Trackunit stores data from the tracking devices on the clouds from Amazon Web Services. The Cus-tomer decides how long Personal Data shall be stored.

Sub-processor: Trackunit informs all times about used Sub-processors here. You can also find our sub-processor list in the privacy section on our website.

Trackunit will process Personal Data fairly and lawfully.

Trackunit will collect Personal Data for specified, explicit and legitimate purposes and will not further process Personal Data in a way incompatible with those purposes. Trackunit will ensure Personal Data is adequate, relevant and not excessive in relation to the purposes for which they are collected and/or further processed.
Trackunit will ensure Personal Data are accurate and, where necessary, kept up to date. Trackunit will keep Personal Data in a form which permits identification of its users for no longer than is necessary for the pur-poses for which the Personal Data were collected or for which they are further processed.

Trackunit will process Personal Data only if:

a) the user has unambiguously given his consent; or b) processing is necessary for the performance of a con-tract to which the user is party or in order to take steps at the request of the user prior to entering into a con-tract; or c) processing is necessary for compliance with a legal obligation to which Trackunit is subject; or d) processing is necessary for the purposes of the legitimate interests pursued Trackunit, except where such interests are overridden by the interests for fundamental rights and freedoms of the user and in particular his right to privacy. Trackunit will avoid processing Personal Data revealing racial or ethnic origin, political opin-ions, religious or philosophical beliefs, trade-union membership, or Personal Data concerning health or sex life. Trackunit will avoid processing Personal Data related to persons under the age of 13 years. To ensure fair processing of Personal Data, Trackunit will inform its users of for example: The purposes of the processing, the categories of the Personal Data concerned, the categories of the recipients of the Personal Data, how to access and rectify their Personal Data. We process data on your behalf, and only under direct contract, or consent by you, you can at any and all time access, correct, or have your data deleted from our system.

Trackunit implements appropriate technical and organisational measures to protect Personal Data against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access, in particu-lar where the processing involves the transmission of Personal Data over a network, and against all other unlawful forms of processing. Trackunit does so having regard to the state of the art and the cost of their implementation, ensuring a level of security appropriate to the risks represented by the processing and the nature of the Personal Data to be protected. In case processing is carried out on Trackunit’s behalf, Trackunit will choose a processor providing sufficient guarantees in respect of the technical security measures and or-ganisational measures governing the processing to be carried out and will ensure compliance with those measure. In these cases, Trackunit will ensure the processing is governed by a contract binding the processor to the controller and stipulating in particular that: a) The processor shall act only on instructions from Trackunit; b) The provisions of this policy are applied to the processor. In principle Trackunit will process Per-sonal Data in the European Economic Area (EEA). In those cases, where Personal Data is transferred or pro-cessed outside the EEA by Trackunit or on Trackunit’s behalf, Trackunit will ensure adequate safeguards with respect to the protection of the privacy and fundamental rights and freedoms of individuals and as regards the exercise of the corresponding rights by applying appropriate contractual clauses or other acceptable legally binding instruments. In case Trackunit remotely stores information, or gains access to (any) data already stored, in a device of a user, Trackunit will ensure the user concerned has given his or her consent, having been provided with clear and comprehensive information, about the purposes of the processing. This shall not prevent Trackunit from any technical storage or access for the sole purpose of carrying out the transmission of a communication over an electronic communications network, or as strictly necessary in order for Trackunit to provide a service explicitly requested by the user.

If you need your data transferred to another system, you can do so using our public API. If you have any ques-tions or requests regarding this, you can always contact us at [email protected].

Data we collect

When you use our sites, our products and our services we collect data from you or about you. What data we exactly collect depend on what you use and how you use it. In general, there are 3 categories of data we col-lect and use:

Machine Data

Our main business is the processing of information relating to machines. The Data we collect is as includes but is not limited to: Latitude, Longitude, Speed, Heading, number of kilometres, number of hours used, status of inputs, status of outputs, we can upon your request register the operator, fuel usage and temperature of hy-draulic oil.

Data you provide

This is the data you enter yourself when using our sites, products and services. This data includes for example your name, email address, the search terms you enter, your address and favourite locations, your phone number, any map errors reports, your size, weight, gender, age, picture and username on our Community platform etc.

Data collected by sensors

A lot of our products come equipped with one or more sensors or use the sensors of the devices they run on. Examples of sensors are GPS receivers, WiFi or Bluetooth receivers, G-force sensors, and touch sensitive screens. These sensors, when activated, will automatically collect data. Depending on the purpose for which it was captured, the data in combination with data that identifies you or your device can be sent to Trackunit and others for subsequent use.

Metadata

This refers to any data that is collected or automatically generated while you use Trackunit sites, products or services. In many cases metadata is collected or generated inherent to you using a computing device or inher-ent to transmitting data over computer networks, such as the internet. This data includes user interface and other device usage events, IP-addresses, unique device identifiers, Wi-Fi and Bluetooth MAC addresses, cook-ies and records of computer activity. Trackunit shall refrain from selling or disclosing data unless according to written agreement with the rightful owner(s) or according to court order. However, Trackunit has the right to analyse and disclose market statistics which, among other sources are based on anonymous operating data from Trackunit Hardware.

Trackunit account

Trackunit uses your Trackunit account to grant you access to downloadable content, services you are sub-scribed to or have activated, software upgrades and sections of our website which need registration. We also use your Trackunit account when you want to purchase additional items and to tailor our offerings to you. The way in which Trackunit uses your Trackunit account also depends on the software and device or system you use. We will use your email address occasionally to send information related to the products and services registered to your Trackunit account. We will only do this if there are updates you need to be aware of to ensure you can use your product in a safe, reliable way, without interruption or if there is a legal requirement to contact you. Should you wish to delete your Trackunit account, please contact Trackunit directly. We will not share your Trackunit account details with anyone else, unless they work under our responsibility, accord-ing to our instructions or when explicitly and lawfully ordered to do so following due legal process. You can write the DPO, Thomas Christiansen, directly at, [email protected]. If you are not satisfied with your re-quests under this statement, this being, the right to transfer data, the right to rectify data or the right to re-tract your consent, you can always contact the Danish Data Agency (Datatilsynet),Datatilsynet.