Episode Description

Why supply-chain constraints have completely changed what is considered downtime in the equipment rental industry and how to find the sweet spot in preventive maintenance processes.

With serious disruptions of the equipment supply chain, simply adding new equipment to the fleet whenever you experience downtime is not an option anymore.

Josh Nickell, Vice President, Equipment Segment at ARA, pulls from his extensive experience of running one of the fastest growing rental companies in the US and his work with ARA members and shares what other ways rental companies can look to keep their fleets moving.

Further reading and resources mentioned on the show:

RentalU – training on a variety of topics from customer service to safety: https://ararental.org/rentalu
ARA Certified – program for service technicians specifically in the rental environment https://ararental.org/Learn/ARA-Certified-Sales-Service

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